Frequently asked questions
Choosing a school is a big decision. Here are the questions families ask us most.
Official recognition
Is Polux recognised by the SEP? Will my child receive an official certificate?
Polux is an enrichment program and an alternative educational model, not incorporated into the SEP. We do not currently issue SEP-validated transcripts or certificates.
This is a deliberate choice: incorporation means following the official program to the letter. Outside it, we can keep groups of 6, teach philosophy, Latin and chess, and assess without exams.
How does my child get an official certificate?
[The options Polux families use, to be confirmed.]
Every family's situation is different: message us and we'll talk it through.
How does my child move on to secundaria after Polux?
[To be confirmed.]
Can I deduct the fees or get a factura?
[To be confirmed.]
Language
In what language are classes taught?
Exclusively in English. We therefore expect students to have a good level of English to take part and benefit from the program.
What English level does my child need? How is it checked?
[Required level to be confirmed.] At the trial morning we find out together whether the level is enough.
Will my child keep their Spanish? Is Mexican history covered?
[To be confirmed.]
Learning
How is Polux different from a SEP school?
We work more days and with far fewer students than mainstream schools; for example, we hold classes on the last Friday of every month. That means more care, more individual attention and a better education.
How can one teacher teach 4th to 6th graders together?
[To be confirmed.]
Are there exams?
No. Progress is assessed through daily work and ongoing observation, not formal exams. You receive a progress report in December and in July.
Is there homework?
There is no regular homework. Occasionally we may send some extra work if needed.
What if my child doesn't understand a topic?
No child is left behind: your child can arrive at 7:45 AM for extra help as many days as needed.
Can lessons be customised?
Parents may request changes. They depend on agreement among all families, whether the topic is appropriate, and scheduling. Major curriculum changes may carry an extra fee.
Is it right for my child?
Can you support children with ADHD, dyslexia, giftedness or shyness?
[To be confirmed.]
With only 5 or 6 children, will my child make friends?
[To be confirmed.]
How are behaviour and conflicts handled?
The teacher models respectful behaviour at all times and guides children to resolve conflicts peacefully and respectfully.
Safety
Is there an emergency protocol?
Yes. We follow the official Mexican emergency protocol, and from day one children learn the safe areas and what to do. [Protección Civil and insurance]
Who can pick up my child?
You, at any time and without notice. Someone else can too, if you tell the teacher in advance and they show valid ID.
What happens if the teacher is sick?
[To be confirmed.]
Communication
Can I call during class?
The teacher's phone is off during class. You can send urgent text messages and he will reply as soon as possible, at the latest during the break.
Will I get photos during the day?
Yes, usually one photo at lunchtime in the parents' group.
Can I meet the teacher or visit for a birthday?
Of course! Meetings can be scheduled whenever needed. For birthdays, let us know a few days in advance.
Enrolment
How do I enrol my child? Can they join mid-year?
[Steps, documents and waiting list to be confirmed.] The first step is always a trial morning.
Another question?
Message us on WhatsApp at 311 193 78 25. We're happy to answer or set up a meeting with the teacher.